Refund policy
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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.Â
To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You’ll also need the receipt or proof of purchase.Â
Items that have been installed on a vehicle cannot be returned.
To start a return, you can contact us at Contact@visionaryperformancellc.com. Please note that returns will need to be sent to the following address: 78 Ripley 142e-6, Doniphan, MO 63935
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds are contingent upon inspection of item(s) once we receive it.
There is a 15% restocking fee for returned items that are not being exchanged and are not damaged. Again you must contact us within 30 days if you intend to return any item back to our store. Items returned to us after 30 days and without contacting us will not be refunded. If your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Customer is responsible for all shipping costs if seller is not at fault. This includes the shipping costs incurred by the seller on free shipping items.Â
You can always contact us for any return question at Contact@visionaryperformancellc.com
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Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.Â
If more than 15 business days have passed since we’ve approved your return, please contact us at Contact@visionaryperformancellc.com